Big Fish Games Customer Service Phone Help & Information

Customer Service Phone Number

206-213-5753

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Website URL:
Hours of Operation:
Mon-Fri: 9am-5:30pm PT

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Recent Feedback

you billed me for something I did not purchase...criminals....I deactivatedmy account and will not deal with your company..rip off
7/8/14 9:30 pm.
I am unable to craft items, and when I push the craft button music plays and game shuts down. I had been able to craft items until 6/5/14 and continuing.

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Recent comments

  • Anonymous's picture
    henrietta angle

    billing

    2 weeks 10 hours ago
    you billed me for something I did not purchase...criminals....I deactivatedmy account and will not deal with your company..rip off
  • Anonymous's picture
    Barb VanBeveren

    Surverys

    2 weeks 5 days ago
    7/8/14 9:30 pm. You put a payback time for big surprise we had to share write thank you big fish casino then we had to Like it for the big surprise. We had to do surveys to get 9 million. I did 1 did not put 9 mil in acc. So I did another for 9mil. And still nothing. I did the car insureince, I had to call to get 4diget #. Which I put in and did nothing. SO CAN YOU PUT the 2x9 mil. Thank you. barbblock1956@yahoo.com Friend code 9252524.
  • Anonymous's picture
    Susan Berry

    Midnight castle I'd: i60541

    1 month 3 weeks ago
    I am unable to craft items, and when I push the craft button music plays and game shuts down. I had been able to craft items until 6/5/14 and continuing. My game I'd is i60541. My email is susanrb2000@hotmail.com.
  • Anonymous's picture
    c.bright

    bad service

    2 months 5 days ago
    very bad customer service........when you call all you get is a phone tree or recording-no human to talk to...........BAD!!!!!!!!!!!!!!!!
  • Anonymous's picture
    Sandra

    Billing

    2 months 3 weeks ago
    Hi You keep billing me each month for $7.27, for something that I have not purchased. I would like an Australian Contact number please. sandracopelandph@dodo.com.au or 0422665119. Thanks
  • Anonymous's picture
    malcolm lewis

    billing account

    2 months 4 weeks ago
    i'll like to cancel my account asap.. please send email to confirm.
  • Anonymous's picture
    Lexi

    my singing monsters

    3 months 1 week ago
    I've played this game for 4 months.. now all my progress is gone. I've tried to start over but now the game resets when I log out and its like I've never played at all..tried the (206)213-5733 number but its no longer working. The (866) 921-6960 automated answer doesn't recognize any number pressed.. this is very frustrating. I can't even play it now.
  • Anonymous's picture
    dennis j. anderson

    cancel account

    4 months 1 week ago
    I mistakenly signed up for Casino games about 8 months ago at a monthly charge of $7.41. Somehow this happened when I bought Bejeweled3 from Big Fish Games. I have tried emailing, on-line support, phoning, etc. to no avail. No one from Big Fish ever answers the phone, and I keep getting referred to the Big Fish website. I keep getting charged this amount from my checking account each month. Who can take care of this matter? Dennis Anderson 502-500-3643 dennis.anderson@jefferson.kyschools.us
  • Anonymous's picture
    Bette

    Can't edit my account information

    5 months 1 week ago
    I have a new computer and need to edit my account information with Big Fish Games. I have tried notifying their customer service, received an email from them that was no help at all. Tried again, same result. Tried several other times with the same result -- NO HELP. I love the games Big Fish offers and have been with them since 2001, however, their service is abysmal!!!. Please help.
  • Anonymous's picture
    gofastek.com

    re:

    5 months 2 weeks ago
    Thanks for putting an effort to publish this information and for sharing this with us. www.gofastek.com