Big Fish Games Customer Service Phone Help & Information

Customer Service Phone Number

206-213-5753

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Website URL:
Hours of Operation:
Mon-Fri: 9am-5:30pm PT

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Recent Feedback

I have been billed on my visa account for a number of months now for big fish games which I did not order. I want this cancelled immediately
i get this code error when i try to sign . i want a live person my phone 541 861 3199
You give me 3 numbers to press but your phone system says it does not recognize any of them as a valid entry.

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Recent comments

  • Anonymous's picture
    rubyann mercer

    I have been billed on my visa

    2 weeks 1 hour ago
    I have been billed on my visa account for a number of months now for big fish games which I did not order. I want this cancelled immediately
  • Anonymous's picture
    sharon colyer

    error code p5

    2 weeks 5 days ago
    i get this code error when i try to sign . i want a live person my phone 541 861 3199
  • Anonymous's picture
    Raymond Kensell

    Customer Support

    2 weeks 6 days ago
    You give me 3 numbers to press but your phone system says it does not recognize any of them as a valid entry. I was calling about Haunted Manor that I own. It has stopped working.
  • Anonymous's picture
    Christina

    I played the pumpkin game 9k

    3 weeks 1 day ago
    I played the pumpkin game 9k 1, And I was boot it off the game!! And I scattered all so!
  • Anonymous's picture
    connie robinson

    paid for classic slingo game

    4 weeks 1 day ago
    they said error maid and took money out of my acct
  • Anonymous's picture
    Carolyne Doiron

    unauthorized credit card charges

    1 month 5 days ago
    I have gotten a great big runaround on this matter. I wish to cancel my account and remove all tiles from my computer. This company is very bad, difficult to deal with either online or via telephone. Not worth the time involved ........... very disgusted with big fish
  • Anonymous's picture
    janet simpson

    charging my account when it has been cancelled

    2 months 2 weeks ago
    here goes this is janet simpson I cancelled my account and still be charged for this account so if this doesn't get resolved you all will be faced with a law suit that I will follow through checked with my bank this morning and found out that you guys took out another $6.99 that was authorited so please call me as soon as you get this and my no is 336 763 2691
  • Anonymous's picture
    Rick Kensell

    Wrong game ordered

    3 months 1 week ago
    Tech Support couldn't help me out due to nothing being wrong with my computer. When I called Customer Support it was a number that started with 206 which I don't believe is a toll free number. I wasn't going to spend a while on the phone due to my fixed income. I ordered Haunted Manor Lord of Mirrors but got Haunted Manor Strategy Guide. Can you find someone who can help me with this please Thanks Email is Smily077@cox.net
  • Anonymous's picture
    corey ward

    recurring billing

    3 months 2 weeks ago
    I bought 1 game over a year ago, then started to get charged every month for a subscription. I cancelled the subscription, then started getting charge a few months later. Cancelled again. Started getting charged a few months later again. I have now cancelled 4 fucking times, and was charged once again after several months of not being charged. Was finally able to talk to a human who said they didn't have the ability to cancel, and had to be done online, wich obviously doesn't do a damn bit of good. Fuck you big fish. If I am ever in washington I will come by your office to say hi
  • Anonymous's picture
    henrietta angle

    billing

    4 months 2 weeks ago
    you billed me for something I did not purchase...criminals....I deactivatedmy account and will not deal with your company..rip off
  • Anonymous's picture
    Barb VanBeveren

    Surverys

    4 months 2 weeks ago
    7/8/14 9:30 pm. You put a payback time for big surprise we had to share write thank you big fish casino then we had to Like it for the big surprise. We had to do surveys to get 9 million. I did 1 did not put 9 mil in acc. So I did another for 9mil. And still nothing. I did the car insureince, I had to call to get 4diget #. Which I put in and did nothing. SO CAN YOU PUT the 2x9 mil. Thank you. barbblock1956@yahoo.com Friend code 9252524.
  • Anonymous's picture
    Susan Berry

    Midnight castle I'd: i60541

    5 months 3 weeks ago
    I am unable to craft items, and when I push the craft button music plays and game shuts down. I had been able to craft items until 6/5/14 and continuing. My game I'd is i60541. My email is susanrb2000@hotmail.com.
  • Anonymous's picture
    c.bright

    bad service

    6 months 5 days ago
    very bad customer service........when you call all you get is a phone tree or recording-no human to talk to...........BAD!!!!!!!!!!!!!!!!
  • Anonymous's picture
    Sandra

    Billing

    6 months 3 weeks ago
    Hi You keep billing me each month for $7.27, for something that I have not purchased. I would like an Australian Contact number please. sandracopelandph@dodo.com.au or 0422665119. Thanks
  • Anonymous's picture
    malcolm lewis

    billing account

    6 months 4 weeks ago
    i'll like to cancel my account asap.. please send email to confirm.