Food Stamps Alabama EBT Customer Service Phone Help & Information

Customer Service Phone Number

800-997-8888

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Recent Feedback

I am from New Brockton,Alabama,I am on Medicaid disability I have received food stamps for a few years,Neever have I ever had the problems in Covington Cou
I'm leaving this feed back because I have experienced terrible customer service with my food stamp case worker. I'm currently assigned to Mr.

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Recent comments

  • Anonymous's picture
    Kathy Donaldson

    can't get appiontment to finish application.

    1 year 1 week ago
    I am from New Brockton,Alabama,I am on Medicaid disability I have received food stamps for a few years,Neever have I ever had the problems in Covington County like I have in Coffee County, I had an interview on Sept. 30,2013 I was in ICU in Birmingham I had a collapsed lung.I got out Oct.t 4th. I call never could get answer.I place my application on Oct, 12,2013 and I keep getting letters from food stamp about completeing my application,I call the Coffee County food stamp all day left messages finally got someone and they have no Idea when I will get an appointment. I live on $730 a month my mortgage is $300 my light bill was $299.41 and water $84.66 go do the math and I am hungery but that is ok. It doesn't matter that I have cancer and had cancer and lost my stomach and most of my guts and can't eat like normal people, I have done every phone number I know and no help.So thanks for nothing. oh yes you can reach me at 334-390-0199 or leave a message 334-282-2368 but bet I don't hear anything
  • Anonymous's picture
    Tiffany Jackson

    Unresponsive Case Worker

    1 year 7 months ago
    I'm leaving this feed back because I have experienced terrible customer service with my food stamp case worker. I'm currently assigned to Mr. Hollis of the Montgomery County food stamp division. I submitted a request form to change the amount of food stamps I received as there were changes to my income. I submitted the first request in January of this year and I have yet to hear from my case worker. I have been calling and leaving several message and still no response. I have not recieved any correspondences in the mail and I have called other colleagues and still no success, they also verified that he is in the office. I feel that I'm being treated as a second class citizen. I know that you all have extensive case loads but I deserve a response in a timely manner. I have tried reaching Mr. Hollis Supervisor as well but I have been unsuccessful. Please look further into the matter as I can be reached at (334)312-7718. Thanks so much I look forward in getting this resolved.