Kobalt Tools CUSTOMER SERVICE PHONE NUMBER AND INFORMATION

Company Description

Lowe's own line of tools. The telephone number for Kobalt corporate is: 866.305.4414

Customer Service Phone Number

888-356-2258

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MORE INFORMATION

Company Name:
Kobalt Tools
Alternate Phone Number:
800-445-6937
Website URL:
www.kobalttools.com

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Recent Feedback

Page 11 of the operating instructions for Item # 0523837 3/8 in.
I was trying to see how to get my drawer slides replaced on my tool box I have a few broken ones . It is the tool box with mini fridge and iPod stereo
There is no one available at option 6 this afternoon.

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Recent comments

  • Anonymous's picture
    Mike Lamb

    Technical question 3/8 in. impact wrench Model #SGY-AIR215

    2 weeks 4 days ago
    Page 11 of the operating instructions for Item # 0523837 3/8 in. 275 ft lbs Impact Wrench Model Number SGY-AIR215 indicates this tool has a flush-type grease fitting and that grease must be added after 48 hrs (of use). The instructions direct the purchaser to -contact your local retailer for assistance on which type of grease gun to use with this type of Re: Item # 0523837 3/8 in. 275 ft lbs Impact Wrench Model Number SGY-AIR215 Page 11 of the operating instructions for this tool indicates it has a flush-type grease fitting and that grease must be added after 48 hrs (of use). The instructions direct the purchaser to 'contact your local retailer for assistance on which type of grease gun to use with this type of fitting'. My local retailer has no idea of what grease gun to use, but more importantly is unable to provide an answer to where this fitting is located. Also there is also no indication on the exploded parts view of this impact wrench of the location of this fitting. Any assistance would be much appreciated.
  • Anonymous's picture
    Sean Readie

    Broken drawer slide bearings

    3 weeks 1 day ago
    I was trying to see how to get my drawer slides replaced on my tool box I have a few broken ones . It is the tool box with mini fridge and iPod stereo
  • Anonymous's picture
    David Fuller

    Support

    3 weeks 4 days ago
    There is no one available at option 6 this afternoon.
  • Anonymous's picture
    peter anderson

    kobalt 30gal air compressor missing parts

    1 month 2 weeks ago
    Received Kobalt 30gal air compressor for Chrismass from my son. Missing parts pack (contents=owners manuel, air filter, hose connector). Returned to Lowes store for missing items and was told to call Kobalt and that they were not responsible for missing items! Called Kobalt and was told they would not replace any missing parts for newly purchase item and store was responsible for these! Can't run/use compressor as is. Nothing left to do but return item to Lowes for full refund! Avoid both Lowes and Kobalt Tools! Go to Home Depot and purchase "Husky"!
  • Anonymous's picture
    Ken Hollingsworth

    Kobalt Tool box

    1 month 2 weeks ago
    I purchased a Kobalt tool box from Lowes in Tallahassee, Florida last year. The handle broke and I went back to Lowes and they said to call Kobalt. Kobalt personnel said I had to go back to Lowes. They said they had no replacement handles and they could not help me. I'm having a hard time finding a replacement handle.
  • Anonymous's picture
    diana wehrwein

    kobalt hyper coil flashlight

    1 month 2 weeks ago
    I got this flashlight last Christmas and LOVED it!!! Recently, it has not been holding a charge. I use it every morning (when it's still dark) to walk my dog. What should I do with it??? Is there a replacement battery package?? Please email me at sunnyd123@comcast.net. Thank you. Diana Wehrwein
  • Anonymous's picture
    Eli Kasan

    new product

    1 month 3 weeks ago
    I designed a new type of prybar, none other like it available that i can find. I have a provisional patent for this and wanted to know if your company would be interested in manufacturing and distributing it. I do not have the means to do either. Please reply if interested or if you know of someone else is better suited to do this, Thank You Kasan173@gmail.com
  • Anonymous's picture
    Rena Chavez

    Kolbalt Flexible Flashlight Item #: 498288 | Model #: 63

    2 months 22 hours ago
    I called in to see what replacement options maybe available for the product because we love the product but the flexible connection seems to give out every 6 months or so, we have 3 flashlights because we have bought replacements. We are using the ones that the flexible connector has given out on as hand-helds. I called and was on hold for about 40 minutes before talking to someone and then then person I talked to was rude. She did request a replacement for the product but her listening and customer service skills were definitely lacking. I work in the customer service call center industry and this agent didn't even have basic please and thank yous down and poor listening skills. If she took the time to listen the call would have been more efficient and I'm sure she would have less "bad calls" each day with a few changes that would make customers feel appreciated and valued.
  • Anonymous's picture
    Phil Traylor

    Kobalt miter saw

    2 months 6 days ago
    They don't have any replacement parts available and they break really easy. My employees broke it in three different places moving it in and out of the van which is a constant task. I guess they want you to throw it away if it breaks and buy a new one.
  • Anonymous's picture
    robert ziegler

    miter saw. tile saw

    1 month 4 weeks ago
    Bought a 350.00 tile saw and the crap bracket that holds the motor broke on the second job, I was stupid enough tor then by a kobalt silding miter saw, I broke the blade guard and have been on hold three times on two different numbers and no customer service rep ever answered. DON'T BUY KOBALT TOOLS THEY ARE INFERIOR JUNK AND YOU CAN'T EVEN GET REPAIR PARTS!!!!
  • Anonymous's picture
    RAEES AHMED

    PRICES AND DELIVERY

    2 months 4 weeks ago
    QUOTE FOLLOWING: 1. 04 SETS. HIGH SPEED STEEL TOOL BITS SET, COBALT M42 DIN 4964, TYPE: SQUARE, RANGE SIZES: THICKNESS 1/4" WIDTH, 5/16", 3/8", 7/16", 1/2", 5/8", 3/4", 7/8", 1", LENGTH: 6" EACH, 2. 04 SETS. HIGH SPEED STEEL TOOL BITS SET, COBALT M42 DIN 4964, TYPE: ROUND, RANGE SIZES: WIDTH: 1/2", 5/8", 3/4", THICKNESS: 1/4", LENGTH: 6" EACH, 3. 03 SETS. SHORT MACHINE TAPS, TAP INDEX SETS IN METAL BOXES, BS 949 ISO 529, TYPE: UNC, STRAIGHT FLUTE TAPS IN 3's, TAPER, SECOND & BOTTOMING LEADS, RANGE SIZE: 1.0", 1/4", 5/16", 3/8", 7/16", 1/2", ORIGIN: USA/UK/EU/JAPAN 4. 03 SETS. SHORT MACHINE TAPS, METRIC COARSE BS 949 ISO 529, SPIRAL FLUTE 60 025, RANGE: M3-M16, TAP CLEARANCE: CLASS 2 FOR 6H FIT, FINISH: TIN, 5. 03 SETS. END MILL CUTTERS, MULTI FLUTES NORMAL SERIES, BS 122/4, TYPE: PLAIN SHANK, SET NO: 40 101 HSSE, RANGE: 1/l6"--2", FINISH: BRIGHT, 6. 03 SETS. END MILL CUTTERS, 2 FLUTES LONG SERIES, BS 122/4, TYPE: PLAIN SHANK, SET NO: 31 30I M42 8% Co, RANGE: 2-50mm, FINISH: BRIGHT, 7. 03 SETS. END MILL CUTTERS, MULTI FLUTES NORMAL SERIES, BS 122/4, TYPE: PLAIN SHANK, SET NO: 40 101 HSSE, RANGE: 2.00mm - 50.00mm, FINISH: BRIGHT, 8. 02 EA. Pipe Wrench, Length: 240mm, forged parts tempered. In heat treated steal as per DIN 17212, 9. 06 EA. Ratchet, Square drive 1/2", Reversible with recessed lever change for hand driven sockets, Mat: Vanadium 31 CrV 3, 10. 02 SETS. Allen Head Wrenches with T -Handle, Range: 2.5-10mm, for hexagon recessed head screws. Mat: Vanadium 50 CrV 4,(Set of 8pcs), 11. 04 SETS. Round-Nose Pliers, toothed, Tempered steel as per EN 10083 DIN ISO 5745 (set of 04 pcs), Pattern: TL, C, JC, JCP), 12.06EA. Combination Pliers (Engineer's Pliers), Tempered steel as per EN 10083, DIN ISO 5746, 13. 04EA. Screw Drivers for slotted head screws, Extra long, High alloy tool steel, 14. 04EA. Plastic Hammer (Recoilless), strong steel shaft, with threaded, extruded nylon heads (polyamide), 15. 04SETS. Feeler Gauge, Fan Pattern, with protective handle, folding, blade length 100mm. 16. 04SETS. Impact Socket Deep Length, Drive: 1/2", 16 impact sockets in TBT-38 tray, 17. 02 SETS. Adjustable Wrenches, Cobalt Finish, Range: 4"-18", (set of 14 wrenches), 18. 10 EA. Brass Hammer, Non-sparking, Weight class: 2.1/2”LBS 19. 10 EA. Brass Hammer, Non-sparking, Weight class: 4 LBS
  • Anonymous's picture
    Doug Miller

    Utility Knife with snap off blades

    3 months 2 weeks ago
    I have a large kobalt utility knife with the large heavy duty snap-off blades and I need a new one because the screw assemble that clamps the blade in place came apart and I lost the parts but went to lowe's and they don't have that knife anymore. Is it possible to get a new knife ?
  • Anonymous's picture
    Tom John Matthews

    parts

    3 months 3 weeks ago
    drawer slides for my box i have 2 units # 258147 and i need the slides for 3 drawers, 2 of each ( 1073293 & 1076369 ) can any body hepl me out
  • Anonymous's picture
    Rich

    Diagonal Cutter 0464618

    4 months 2 days ago
    We love Kobalt products in general but this diagonal cutter has very sharp edges at the hinge that the manufacturer should de-burr. I used files to remove the sharp edges.
  • Anonymous's picture
    Julius Manz

    Cam lock for truck box

    4 months 1 week ago
    Cam lock on my truck box wore after less then 1 year. Called for a new one, but they only sell the entire latch set. Talk about poor custormer serrvice. I will stay away from Kobalt products in the future