Pyrex Customer Service Phone Help & Information

Customer Service Phone Number

800-999-3436

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Recent Feedback

I just had my 2 year old Pyrex baking dish explode on my counter and fillet my leg.
WOW!!! After reading all of those reviews it sure seems like you guys need a great deal better help in your I.T.
My lovely but very young neice melted one of the plastic lids to one of our mother's favorite Pyrex glass storage containers to the glass stovetop as

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Recent comments

  • Anonymous's picture
    Susan

    Exploding baking dish

    1 month 3 weeks ago
    I just had my 2 year old Pyrex baking dish explode on my counter and fillet my leg. I now have 14 stitches and an urgent care bill to pay, not to mention a dinner that was filled with glass shards! My kitchen looked like a crime scene. I am disposing of all my Pyrex and will be replacing them with metal pans.
  • Anonymous's picture
    Shawn

    Your website

    2 months 2 weeks ago
    WOW!!! After reading all of those reviews it sure seems like you guys need a great deal better help in your I.T. Department than you have been getting so far.
  • Anonymous's picture
    Shawn S. O'Nele

    Your website needs help

    2 months 2 weeks ago
    My lovely but very young neice melted one of the plastic lids to one of our mother's favorite Pyrex glass storage containers to the glass stovetop as she was cooking herself breakfast one day and I promised to look you up online to hopefully resolve the issue however I am unable to find in your website any means by which I might order a replacement lid (From You as opposed to some ne'er-do-well knock off) for this container and have been a bit frustrated at how incomplete your website really is. Do you not Have a directory? Was it not considered to be necessary? Are you unable or perhaps unwilling to offer genuine replacements from your venerable company for these products? I would so very much like to keep my neice out of trouble as it is such a small thing but if it would just be easier to buy an entirely new one for Mom then...I'll go back to Wal-Mart or wherever to get it. It is too bad though that you can't offer replacement lids on the shelf at such stores. Stretch-wrap is more mess than it's worth sometimes. Good luck.
  • Anonymous's picture
    PATTY

    PYREX LIDS

    2 months 3 weeks ago
    PATTYZYNEL@GMAIL.COM I NEED A BLUE LID PLEASE FOR MY GLASS ROUND BOWL
  • Anonymous's picture
    Shiba

    Exploding Beaker

    3 months 1 week ago
    I bought a Pyrex beaker and mixed some honey and water ror my Smoothie. I left the beaker on my Granite Counter top, left for work. I came back and there was glass everywhere. I thought there was an intruder in my house. But the Pyrex beaker just shattered on it's own. Creepy!
  • Anonymous's picture
    PAMELA LOOS

    EXPLODING PYREX BAKING DISH 9x15

    3 months 1 week ago
    I was cooking a pot roast as I have done in the past in the same baking dish. When I took it out of oven it exploded there was glass pieces in my pot roast and vegetables so my dinner was not safe to eat. I have never had this happen before or experienced anything like this have used Pyrex for over 35 years.
  • Anonymous's picture
    Lynne

    Exploding Pyrex as I took it out of oven

    4 months 5 days ago
    I was cooking chicken in my new Pyrex dish and as I removed it from the oven, set at 350 degrees, the dish exploded. I did step on a glass sliver as I backed away from the oven. I have used Pyrex for over 30 years and have never experienced this. Afraid to use it again.
  • Anonymous's picture
    Darlene

    lid to 9x13 pan

    4 months 2 weeks ago
    My lid has gotten brittle and breaks off in our food
  • Anonymous's picture
    debbie rees (landa)

    8x8 pyrex exploding after took out of oven

    6 months 1 week ago
    Agent took all my info. was very, very nice ans. all my qst. and reviewed how to handle hot pyrex dishes. although this was not my fault, but found him to be very helpful and is sending me a replacement. THANK YOU...
  • Anonymous's picture
    Barbara Resseguie

    rubber on no leak top keeps falling off

    6 months 1 week ago
    Agent took my information and is sending me a replacement cover. Good customer service and agent was very helpful and professional. So happy I bought a product that is backed up by it's company. That is rare these days. Thank you
  • Anonymous's picture
    Jeanette B

    Exploding Pyrex Dish

    6 months 2 weeks ago
    I have had and used Pyrex cookware my entire life as did my mother and never have heard of or seen anything like this happen! While cooking two Cornish hens at 350 degrees I was checking them to see if they were brown (thankfully not bent over with my hand or face directly in front) and the dish literally exploded in my oven. I tried to call customer service but can't reach them on Sunday. I am disappointed and grateful that all I lost my dinner because it surely could have been a very serious injury. hopefully I will be able to reach them by phone first thing in the morning. If anyone out there has ever heard or experienced this please comment.
  • Anonymous's picture
    Fran R

    Exploding pyrex

    5 months 6 days ago
    As like you have used pyrex over 37 years I was cooking a pork roast at 350 when I opened the oven to check it the dish exploded although it did not cut me I had glass shards through my hair.
  • Anonymous's picture
    Nina Rone

    Tableware

    8 months 4 days ago
    I have been in love with Pyrex for my 50 years of married life! Here's what we need from you now: DISHES (NOT Corelle) that are microwave-safe and stay cool. They can be clear glass or any kind of glass, but please not plastic. Plates, soup bowls and serving bowls. Pretty PLEASE???? Thank you, Nina Rone
  • Anonymous's picture
    Arnold K

    Can't reach them

    8 months 2 weeks ago
    Not sure whats up with this company but they could have a better web presence. Anyway this number seems to work, now to deal with some overseas customer support..
  • Anonymous's picture
    DON DICKSON

    pyrex bakeing equip for home

    9 months 1 day ago
    are you still in busines ? is there a dealer in seattle washington if so contact me at SONGLEN19@MSN.COM DON