Safelink Wireless CUSTOMER SERVICE PHONE NUMBER AND INFORMATION

Company Description

Safelink is a special telephone service program for low income individuals and families provided by TracFone. People need to meet certain eligibility requirements set forth by each state in order to enroll in the service.

Customer Service Phone Number

800-378-1684

Were You Able to Resolve Your Issue with Safelink Wireless

Company Name:
Safelink Wireless

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Recent Feedback

I am 65 I lost my phone I only had for a very brief while I would love to have another one very soon please work with me about this matter i am always goi
I was trying to get a live person to talk to my safe link phone fell and is crushed, I was calling to see how I can get another phone, my phone number is
I agree with you 100% am having a hard time reporting my lost phone..

Rate Safelink Wireless's Service

Average: 1.7 (29 votes)

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Recent comments

  • Anonymous's picture
    Pearlie Sanders

    LOST PHONE

    1 week 5 days ago
    I am 65 I lost my phone I only had for a very brief while I would love to have another one very soon please work with me about this matter i am always going back and forth to the doctor this is something i need very much because i cannot afford one. Thank You Very Much.
  • Anonymous's picture
    Bryan Pounds

    phone was destroyed

    4 weeks 5 hours ago
    I was trying to get a live person to talk to my safe link phone fell and is crushed, I was calling to see how I can get another phone, my phone number is 470-564-0760 please call my Mom number at 678-357-3806 and tell how I can resolve this issue. I had plenty of minutes left on it.
  • Anonymous's picture
    darlene miller

    safe link phone

    1 month 2 weeks ago
    lost phone, call these safe link recording are not helping me ... I lost my phone on nov 20 been trying since to get a replacement
  • Anonymous's picture
    terrie porter

    was my gift card with a 100.00 dollars at

    2 months 2 weeks ago
    i have not got my fur a friend gift card yet
  • Anonymous's picture
    terrie porter

    a fur a friend gift card

    2 months 2 weeks ago
    i was post to get a gift card from your company ad i still haven't got it yet
  • Anonymous's picture
    terrie porter

    customs service

    2 months 4 weeks ago
    hey i was worrying if i could find out there my gift card is
  • Anonymous's picture
    Kim

    tech support

    3 months 3 weeks ago
    When you call for help they tell you to call from another number, not everyone is able to do this. Hence you can never get help for phones that are not working properly. they need to have an online support center for those of us that can not call from another number. I also do not get good coverage with thephone I have. i need another model that bings from a different provider. Really, really awful customer service!
  • Anonymous's picture
    darlene miller

    I agree with you 100% am

    1 month 2 weeks ago
    I agree with you 100% am having a hard time reporting my lost phone..
  • Anonymous's picture
    Anonymous

    you say I don't have an

    3 months 4 weeks ago
    you say I don't have an account with you. but I have had one since 1013 now I can get t it back
  • Anonymous's picture
    Shondesha Goodman

    Lost phone

    4 months 3 weeks ago
    Could not speak to anyone to help me get a new phone
  • Anonymous's picture
    Jami.

    puk

    5 months 3 weeks ago
    I am unable to gain human team technology experts. ..
  • Anonymous's picture
    venice

    my phone

    6 months 3 weeks ago
    It always go to a lock and I have to call you all up to get it unlocked
  • Anonymous's picture
    debbie martin

    bought 200 minute tracfone car n it wont download my minutes

    7 months 2 weeks ago
    I have been trying to download my car since 315 pm it is now 10:34 pm.I have 2 minutes left on my phone...pin number is.6277001023487946
  • Anonymous's picture
    Robert

    Inability to speak to technical support personnel.

    8 months 3 weeks ago
    It appears as though Safelink/Tracphone have updated their automated telephone menu options so that NO ONE will be able to speak to another human being. I guess they need to cut costs and pocket more government handout monies. There is no other explanation for the blatantly bad service. My problem is that every month I have had to call technical support in order to get my additional minutes by entering a 25-30 digit number, that the rep reads to me as I enter it into my cell phone, and then the phone updates instantly. But now, it is impossible to get to tech support personnel. The automated feature asks for your cell phone number and says that at this time we are processing a transaction on this phone. Please make a call, wait 15 minutes, and everything will be OK. Then they have the cojones to say "If that does not work, please call us back"!!!!!!!! I am running out of minutes calling and calling while absolutely nothing gets done!!!! Pathetic, is the only description of this Co.
  • Anonymous's picture
    charles egenberger

    adding free airtime minutesIagree with the other persons statem

    4 months 3 weeks ago
    I have been trying to get my free airtime before they run out I have been trying for three days and have been getting the runaround It seems safelink doesnot want to give out our free days to us so they can pocket the money